From January 1, 2025, all foodpanda deliveries will incur an additional S$0.20 charge, as the company raises its platform fee from S$0.40 to S$0.60. T
From January 1, 2025, all foodpanda deliveries will incur an additional S$0.20 charge, as the company raises its platform fee from S$0.40 to S$0.60. This fee adjustment follows the introduction of the Platform Workers Act and brings foodpanda’s charges in line with rival service Grab, which will also be implementing a similar increase.
Customers were informed of the change via an email sent on December 30. While the email did not directly reference the Platform Workers Act, it stated that the fee hike would help support “government initiatives that uplift our delivery partners”. foodpanda also mentioned that the additional fee would contribute to enhancing the platform’s “reliable and seamless experience” for users, as well as supporting the company’s ongoing engagement programmes.
The company acknowledged that price increases are often challenging for customers but expressed gratitude for their continued support as foodpanda strives to improve its services and support its delivery community.
The Platform Workers Act, which will take effect in January 2025, was passed by Singapore’s Parliament in September 2024. The law aims to provide enhanced labour protections for private-hire car drivers, taxi drivers, and delivery workers. It includes mandatory CPF contributions for platform workers born after 1995, ensuring greater rights and protections for those working in the gig economy.
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