ICA Reroutes MPVs to Bus Lanes at Tuas Checkpoint for Efficiency

Starting January 2024, multi-purpose vehicle (MPV) users traveling through Tuas Checkpoint will be directed to the bus zones, as shared on social media. This change, confirmed by the Immigration & Checkpoints Authority (ICA), is part of an effort to enhance efficiency for travelers in car lanes. According to ICA, the goal is to improve the overall immigration clearance experience for car travelers.

As part of the process, MPV passengers will need to disembark with their luggage when exiting Singapore. However, they are allowed to keep luggage on board when re-entering Singapore. For families or those less mobile, this adjustment has caused some inconvenience, with some drivers unsure of the designated pickup area after clearance.

A representative of a cross-border chauffeur service noted the measure could prompt a switch to smaller cars if it becomes permanent. However, for some passengers, the rerouted MPV path is reportedly quicker than the traditional car lanes. ICA’s statement on Facebook explained that large MPVs, which can hold up to 12 passengers and, in some cases, more, slow down the clearance process compared to regular cars, thus contributing to congestion.

By directing MPVs to bus lanes, ICA hopes to speed up immigration clearance for both MPVs and cars. For travelers with special needs—such as elderly or pregnant passengers—ICA officers will conduct onboard immigration clearance, similar to the process for bus passengers. While Woodlands Checkpoint is not suited to implement this approach due to terrain differences, ICA said it is continually looking for ways to improve the travel experience at Singapore’s checkpoints.