JB Mall Toilets Still Lacking Improvements After Eight Years, Claims Visitor

“A recent visitor to a Johor Bahru (JB) shopping mall expressed disappointment over the state of its toilets, stating that conditions remain unchanged since his last visit in 2017.

Reflecting on his experience, he recalled being shocked by the lack of toilet paper and the overall cleanliness at JB City Square Mall eight years ago. “”Nothing has improved,”” he remarked, claiming that visitors must still rely on water instead of toilet paper.

However, not everyone agreed. Some online commenters questioned his observations, with one insisting, “”Their shopping centre toilets are excellent.”” Another acknowledged that while the cleanliness might not be perfect, it was still acceptable for an older mall.

Others even praised JB mall toilets for their full-length partitions, which provide more privacy than those commonly found in Singapore. “Most JB malls have floor-to-ceiling stalls,” one user noted, contrasting them with Singapore’s more open designs.

Some suggested that the heavy foot traffic at City Square Mall could contribute to maintenance challenges, while pointing out that other JB malls—such as Paradigm, Mid-Valley, and Aeon Tebrau—maintain high standards of cleanliness.

Amid the discussion, some questioned why the visitor found washing with water unusual, arguing that it is a more hygienic practice than relying solely on toilet paper. A study published in the Journal of Clinical Gastroenterology and Hepatology Research highlights that while toilet paper prevents direct contact with waste, water provides a more thorough cleanse. Many people prefer using both methods for better hygiene.”