“S’pore Employers to Implement Processes for Flexible Work Requests by Dec. 2024 “

Starting Dec. 1, 2024, Singapore employers will need to establish processes to allow employees to formally request flexible work arrangements (FWA), according to the Ministry of Manpower’s April 16 announcement. This change follows the government’s acceptance of 10 recommendations from a tripartite workgroup on FWAs.

These guidelines apply to employees who have completed probation and submit written requests for FWA. Eligible arrangements include telecommuting, work-from-home options, flexi-time (e.g., staggered shifts), and flexi-load (e.g., part-time work).

Employers are expected to fairly consider FWA requests based on business needs and job-related factors. If a request is denied, the employer must provide clear business-based reasons within two months and explore alternative solutions with the employee.

Employees can seek support from the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) if they feel their request was unfairly handled. Minister of State for Manpower Gan Siow Huang highlighted the mutual benefits of FWAs for fostering work-life balance, improving employee retention, and promoting inclusive workplaces.

The guidelines will apply universally, including for Small and Medium Enterprises (SMEs), from Dec. 1, 2024.